Wouch trust
Trust & Safety
Last updated: 3 June 2026
Trust and safety at Wouch starts with the product premise: emotional vulnerability is not a growth lever.
Safety principles
No urgency mechanics designed to exploit loneliness or insecurity.
No engagement-optimization algorithms based on emotional vulnerability.
No fixed labels presented as identity. Patterns are maps, not verdicts.
Crisis is routed toward real help rather than treated as an out-of-scope edge case.
Human review
Private beta access requests are read by a person. Sensitive safety decisions should remain reviewable by humans rather than hidden entirely behind automation.
Reporting
For trust, safety or security concerns, write to security@wouch.app. For general access and privacy requests, write to connect@wouch.app.
Contact
For access, privacy or general questions, write to connect@wouch.app. For security or safety concerns, write to security@wouch.app.